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This page (together with our Privacy Policy, Terms of Website Use and Cookie Policy) tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website (our “Website”) to you.
These Terms will apply to any contract between us for the sale of Products to you (“Contract”). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site.
We amend these Terms from time to time, every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us. Please check these Terms to ensure you understand the terms which will apply at that time.
The following definitions apply to these Terms of Sale:
- Commercial Order: an order for Products which are for non-domestic use and/or where the purchaser is a business.
- Bespoke Goods (or Custom Made Goods): Products which are specifically personalised and/or tailored to your specifications and not a standard offer within our current portfolio.
- Order: your offer to purchase Products from us.
- Sales Order Acceptance (“SOA”): The email/document confirming we have accepted your Order subject to the details enclosed within.
INFORMATION ABOUT US
We operate the website www.steezonairehoodies.com. We are Steezonaire Hoodies, an English company, working out of France.
USE OF OUR SITE
Your use of our site is governed by our Terms of Website Use. Please take the time to read this document as it includes important terms which apply to you.
HOW WE USE YOUR PERSONAL INFORMATION
We only use your personal information in accordance with our Privacy Policy. Please take the time to read this policy as it includes important terms which apply to you.
PRODUCTS & ORDERS
If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products. These Terms and any document expressly referred to in them constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them. You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this Contract.
Our Website will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process. You acknowledge that by placing an order with us you will be under an obligation to pay for the Products in that order.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, our acceptance of your order will take place as described below.
We will confirm our acceptance to your order by sending you an e-mail that confirms the order has been accepted (“Sales Order Acceptance”). The Contract between us will only be formed when we send you the Sales Order Acceptance email confirming acceptance. Your order goes into process as soon as the Sales Order Acceptance has been confirmed; the process of allocating or ordering materials to create your Product(s) begins immediately. We ask you to choose carefully, match your colours where necessary and measure any areas you think may be a problem prior to placing your order.
Responsibility lies exclusively with you for ensuring the accuracy of the details of any Order (including but not limited to your contact details, delivery address, description, colour, size and quantity of Products) and for giving us any necessary information within a sufficient time to enable us to successfully deliver the Product(s) to you.
Once you've placed an order, we're not usually able to make any changes. Please contact us if you'd like to ask us about this.
All Products displayed or promoted as being available for sale are subject to availability. If we are unable to supply you with a Product, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Product(s), we will refund you the full amount as soon as possible.
All drawings, descriptions, illustrations, samples, weights and dimensions provided on the Website or on other marketing materials are approximate and intended for general guidance purposes only and their accuracy cannot be warranted. Photographs are for illustrative purpose only, and may not exactly match the Product itself. Notwithstanding any pending orders, we reserve the right to alter sizes, specifications and to make any changes or discontinuations to our Products without prior notice.
All advice and/or recommendation provided by our employees as to the order, Products, prices, delivery, charges, care, maintenance and use which is not confirmed in writing by us is followed or acted upon entirely at your own risk. Consequently, we will not be liable for any such unconfirmed advice or recommendation.
Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your product may vary slightly from those images. All materials are sold subject to natural variations in colour, markings and texture.
All orders for Bespoke Goods must be specified in writing and are subject to our express acceptance.
The 50% off organiser hoodie offer is subject to our own discretion, and may not be applicable to teams of less than 10 members.
PRICES OF PRODUCTS
The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. In relation to Bespoke Goods the price is as stated on the SOA. Any promotions, discounts or special offers displayed will only be applicable for orders placed at the time of such display.
Prices for our Products may change from time to time, but changes will not affect any order you have already placed.
The price of a Product includes VAT at the applicable current rate chargeable in the UK for the time being.
The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process before you confirm your order.
It is always possible that despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you in writing to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that we shall have the right without any liability whatsoever to refuse or cancel any order or SOA that states an incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and you have paid in part or in full. If a payment has already been made for a cancelled order then we shall issue a refund of the amount paid. This does not affect your statutory rights.
For orders with more than 35 names per hoodie, you may be charged a surcharge.
HOW TO PAY
We accept payment with the payment methods listed on our site. We accept all major credit and debit cards (except Amex). You can also pay by BACS bank transfer.
You must pay for the Products and any applicable delivery charges in advance at the time of making the order.
By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct.
All orders for Products require full payment at point of ordering.
DELIVERY AND CHARGES
We will contact you with an estimated delivery date which generally will be within 14 days after the date of the Sales Order Acceptance (the date on which we e-mail you to confirm our acceptance of your order). Although we will make every reasonable effort to ensure your Products are delivered within the estimated timescales, please note that delivery timescales are estimates only and shall not be of the essence; if we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date. We shall not be liable for any delay in delivery of the Products howsoever caused. Occasionally our delivery to you may be affected by an Event Outside Our Control, see section below for our responsibilities when this happens.
Delivery of an order shall be completed when we deliver the Products to the address you gave us or you or a carrier organised by you collect them from us and the Products will be your responsibility from that time.
Unless you request to collect the Products from us, your order will be delivered by one of our own friendly delivery teams. Occasionally we may use a carefully selected third party for the delivery to you. All deliveries will require a signature on delivery.
It is your responsibility to:
- provide adequate delivery instructions and advise at the time of your order if there are any vehicle size or access restrictions which may affect the delivery;
- provide non-slippery protection for your floors (both for carpets and wooden flooring) from the front door to the final placement of the Products. We cannot carry enough protective sheeting for all our deliveries. We cannot be held responsible for damage to floors or carpets if they are insufficiently protected;
- ensure that the access to the area and the area itself for the Products to be installed is clean and clear of obstruction prior to our arrival. We are not responsible for moving any existing furniture or any other objects. We will not take any unwanted furniture or other objects away for disposal.
Our regular delivery schedules run on Mondays-Fridays. The delivery teams run to a tight schedule and we appreciate your assistance and cooperation in the above.
Delivery charges include installation i.e. assembly of your Products ‘in situ’ (where applicable). Where it is agreed that we shall install the Products, then we will do so as soon as practicable after delivery and usually at the same time as delivery. Except in cases of negligence we will not be liable for any loss or damage suffered by you as a result of us installing the Products or in the event of any delay in installing the Products, for the avoidance of doubt this includes, but is not limited to, any loss of earnings through a cancelled, failed or otherwise unsuccessful scheduled delivery arrangement.
If no one is available at your address to take delivery, we will leave you a note that the Products have been returned to our premises, in which case, please contact us to rearrange delivery.
If you are the cause of a failed delivery attempt, either due to failure on your responsibilities above or for any other reason whatsoever, then we reserve the rights to:
- charge you for the unsuccessful delivery attempt; and
- charge you for the costs (including insurance) of storing the Products until actual delivery; and
- charge you for a redelivery
Any charges levied under this clause are for the provision of an extra service and are non-refundable.
Our standard delivery, redelivery and collection charges are as follows:
- £59.00 England and Wales delivery
- £159.00 Scotland & Highlands delivery
For any small item like chairs and benches when not purchased with a table are charged at £15 per item for delivery in England and Wales and £45 per item for delivery to Scotland & Highlands
Please note we currently do not deliver to Northern Ireland, Scilly Isles, the Scottish Islands, Isle of Wight, Isle of Man and the Channel Islands.
If you wish to change the delivery date once it is agreed then please give us no less than 7 business days notice prior to delivery.
We do not deliver internationally. International customers are required to make arrangements for delivery before submitting an order. Orders from outside the United Kingdom may be subject to import duties and taxes which are applied when the delivery reaches destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law. Please be aware that Products may be inspected on arrival at port for customs purposes and that we cannot guarantee that the packaging of your order will be free of signs of tampering. Please also be aware that United Kingdom consumer protection laws may not apply.
Ownership of the Products will pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
The Products will be your responsibility from the time of delivery.
CANCELLATION, RETURNS AND REFUND POLICY
This clause only applies if you are a consumer. If you are a consumer based within the European Union you have a legal right to cancel the Contract between you and us within 14 days of delivery without giving a reason.
Please note that if you are a consumer the cancellation right does not apply and no refunds will be given in the case of Bespoke Goods (Products specifically personalized and/or tailored to your specifications) unless there is a manufacturing defect or the Products are not as described.
Please note that we do not exchange Products unless there is a manufacturing defect or the Products are not as described.
There is no cancellation right in relation to Commercial Orders unless there is a manufacturing defect or the Products are not as described.
Responsibility for inspecting the Products upon delivery rests solely with you. You shall examine the Products upon delivery and shall promptly (in any event within 14 days of delivery) notify us of any apparent damage, defect or shortages. We shall act promptly to resolve the issues. Your failure to notify us otherwise within 14 days of delivery will result in you being deemed to have accepted the Products. After acceptance you shall not be entitled to reject the Products in return for a refund.
In the event of faulty or mis-described Products please notify us within 14 days of delivery and we will (subject to confirmation of the fault), exchange the Products or refund you in full. Products will be exchanged without incurring a collection and re-delivery charge. Please note that we shall not be liable if you continue to use the Products or if you attempt to alter or repair the Products without our written consent.
If you have returned the Products to us because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the Products to us. As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these Terms.
Unless the Product is faulty or not as described you will be responsible for the cost of returning the Products to us.
OUR LIABILITY
In relation to Commercial Order (where the purchaser is a business) nothing in these Terms limits or excludes our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
- defective products under the Consumer Protection Act 1987.
Subject to clause 10.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
- any loss of profits, sales, business, or revenue;
- loss of business opportunity;
- loss of anticipated savings;
- loss of goodwill; or
- any indirect or consequential loss.
Subject to clause 10.1, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price paid by you for the Products to which the loss or damage you suffered relates.
Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
If you are a consumer and we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract. The maximum loss or damage we will be responsible for under this clause is limited to the price you have paid us for the Product to which the loss or damage you suffer relates.
If you are a consumer we only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We do not in any way exclude or limit our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
- any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
- defective products under the Consumer Protection Act 1987.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks [or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
- we will contact you as soon as reasonably possible to notify you; and
- our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
CONTACTING US
When we refer, in these Terms, to "in writing", this will include e-mail.
If you wish to contact us for any other reason you can contact us by e-mailing us at info@steezonairehoodies.com.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
OTHER IMPORTANT TERMS
This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
These Terms and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. We both agree that the courts of England and Wales shall have exclusive jurisdiction.
Terms of Website Use
These terms of use (together with the documents referred to in it) set out the terms between you and us under which you may access our website www.steezonairehoodies.com (our “Site”). Use of our Site includes accessing, browsing or registering.
Please read these terms of use carefully before you start to use our Site, as these will apply to your use of our Site.
By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use you must not use our Site.
Other Applicable Terms
These terms of use refer to the following additional terms, which also apply to your use of our Site:
- our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
- our Cookie Policy which sets out information about the cookies on our Site.
- our Terms and Conditions which applies to the purchase of any products through our Site.
Who We Are
www.steezonairehoodies.com
is a site owned and operated by Steezonaire Hoodies ("We"). We are an English company, working out of France.
Changes to These Terms
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to Our Site
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Site, or any content on it, will be free from errors or omissions.
Accessing Our Site
We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site.
You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
If you wish to make any use of copyrighted material on our Site other than that set out above, please contact: info@steezonairehoodies.com.
Prohibited Uses
You may use our Site only for lawful purposes. You may not use our Site:
- in any way that breaches any applicable local, national or international law or regulation.
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- to send, knowingly receive, upload, download, use or re-use any material which does not comply with these terms of use.
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of our terms of use.
- not to access without authority, interfere with, damage or disrupt any part of our Site; any equipment or network on which our Site is stored; any software used in the provision of our Site; or any equipment or network or software owned or used by any third party.
Suspension and Termination
We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our Site. When a breach has occurred, we may take such action as we deem appropriate.
Failure to comply with these terms of use constitutes a material breach and may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use our Site.
- issue of a warning to you.
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- further legal action against you.
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
- we exclude liability for actions taken in response to breaches of these terms of use. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our Site; or
- use of or reliance on any content displayed on our Site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by us to you, which will be set out in our Terms and Conditions.
Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
Linking to Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Site in any website that is not owned by you.
Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with these terms of use.
Third Party Links and Resources in Our Site
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
Applicable Law
These terms of use, its subject matter and its formation, are governed by English law. You and We both agree to that the courts of England and Wales will have exclusive jurisdiction.
Contact Us
To contact us please email info@steezonairehoodies.com
