Delivery & Returns

Free Delivery to all major European Ski Resorts. 

Your garms will be delivered before your specified leaving date from resort. Estimated delivery time is 18 working days.

Our system will automatically send your orders to print, once your final order date has lapsed.  Your garments will then be delivered in bulk to resort in order to save the carbon footprint.

Group organisers can login to check your delivery status.

The full list of European countries that this covers is as follows:

  • Austria
  • France
  • Switzerland
  • Germany
  • Italy
  • Norway
  • Finland

Home Delivery Service

When setting up your online shop, you will be prompted to specify your 'Requested Delivery Date'. From 14 working days prior to this date, your staff will only be left with the option of having their hoodie sent direct to their home address, rather than risk having their hoodie arrive once they have left. This charge for this service is £6 for UK mainland deliveries. Delivery to Non-Mainland UK, Remote UK Areas and BFPO Addresses is £8. Estimated delivery time for this service is 10 working days.

After Dispatch

Deliveries are made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays. We are not able to deliver to PO BOX addresses.

We will notify you by e-mail when your order is ready for delivery.

You can check the delivery status of your own order by logging into your account on the website

UK deliveries are sent via La Poste. Your delivery will require a signature.

What happens if I am not in to receive the order?

If the driver does not find you in to receive the goods, he will try again the next day. Normally two attempts will be made to deliver the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.

If they are unable to contact you at all, the entire delivery will be returned. In this case you will need to pay for the goods to be redelivered again.


We try to achieve the shortest possible delivery time to ensure that your garments reach you before you leave resort. This means that unfortunately it is not always possible to cancel your order.

Expenses are incurred once an order is placed with us including artwork production, ordering of materials, and placement of orders with suppliers which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, Steezonaire Hoodies reserves the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.


Our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact us. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Before placing your order, please be careful to check product size information. On every product there is accurate sizing feedback information for that item.